Management

Technical Skills (Required Mandatory):

• At least 8 years' experience in managing Data Center transformation and infrastructure projects

• Can handle team with different tracks like Compute, Storage, Backup, Security and Network

• Responsible for tracking all the requirement called out by the client and respective stake holders

• An overall understanding of the transformation plan from architectural as well as business perspective

• Project Planning, Risk and Issue Management

• Responsible to manage the entire project planned as per stipulated timeline

• Have a foresight visibility of all the transformation risks and issues

• Ability to take up the team feedback and reviews from time to time

• Client and stakeholder management

• Project tracking and scheduling using appropriate tools

• Ability to identify risks and suggest mitigation plan

• Regular status reporting to stake holders as well as internal teams

• Communicate with offshore teams and counterparts to ensure successful project delivery.

• Vendor Management, Contract Management, Procurement Process Management

Technical Skills (Required - Nice to Have):

• A general understanding of manufacturing domain

• Have completed end to end transformation in at least 3-4 engagements

• ITIL V3 certified professional

• Handled teams of more than 8 members on a regular basis

People Skills :

Lead for 6-10 team members

Soft Skills :

• Experience in running operations with ITIL processes / ITL certified.

• Excellent Analytical and troubleshooting skill.

  
  

  Excellent in Verbal, written communication.

  
  

  Creative thinking in implementing Service improvements (automation, incident reduction, etc.).

• Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.

• Experienced in running operations following ITL processes.

• Experienced in writing RFPs solutions and presentations during client visits