Process Execution / Senior Process Executive
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Excellent verbal, and written communication, interpretation, and active listening skills
Problem-solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently.
Should have good command and Fluency in English, Hindi + Any other regional language will be added advantage.
Ability to quickly and efficiently assimilate process knowledge.
Effective probing & analyzing skills and capable of multi-tasking in voice & data entry.
Should be comfortable working from the office.
Being proactive and showing the utmost respect for the customer's time
Good time management, ensuring all contacts with customers add value
18 Mar 2023